Terms of Service

1. Service Provision

1.1 Description of Services

OliveTech provides managed IT services, cybersecurity solutions, cloud computing services, IT consulting, and related technology services to businesses ("Services"). The specific services provided to you will be outlined in a separate service agreement or statement of work.

1.2 Service Availability

We strive to provide reliable and uninterrupted services. However, we do not guarantee that our services will be available at all times. We may suspend or restrict access to our services for maintenance, updates, or other operational reasons.

1.3 Service Modifications

We reserve the right to modify, update, or discontinue any aspect of our services at any time. We will provide reasonable notice of any significant changes that may affect your use of our services.

2. Account Use and Responsibilities

2.1 Account Information

You are responsible for maintaining the accuracy and confidentiality of your account information. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

2.2 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our services
• Transmit any viruses, malware, or other harmful code
• Use our services to infringe upon the rights of others

2.3 Client Obligations

You agree to provide us with accurate information necessary for us to perform our services, cooperate with our reasonable requests, and maintain appropriate backups of your data.

3. Intellectual Property

3.1 Our Intellectual Property

All content, materials, software, and intellectual property provided by OliveTech remain our exclusive property or the property of our licensors. You are granted a limited, non-exclusive, non-transferable license to use our services as intended.

3.2 Client Data

You retain all ownership rights to your data. By using our services, you grant us a limited license to access, use, and process your data solely for the purpose of providing our services to you.

3.3 Feedback

Any feedback, suggestions, or ideas you provide to us regarding our services may be used by us without any obligation to compensate you.

4. Payment Terms

4.1 Fees and Billing

Fees for our services will be as specified in your service agreement. Unless otherwise stated, fees are quoted in US dollars and are exclusive of applicable taxes.

4.2 Payment Schedule

Payment is due according to the terms specified in your service agreement. For recurring services, fees are typically billed monthly in advance.

4.3 Late Payments

Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts with outstanding balances.

4.4 Disputes

If you dispute any charges, you must notify us in writing within 30 days of the invoice date. Undisputed portions of invoices remain due and payable.

5. Cancellation and Termination

5.1 Termination by Client

You may terminate your service agreement by providing written notice as specified in your service agreement. Early termination may be subject to fees as outlined in your agreement.

5.2 Termination by OliveTech

We may terminate or suspend your services immediately if you:

• Breach these Terms or your service agreement
• Fail to pay fees when due
• Engage in conduct that we determine, in our sole discretion, to be harmful to our business or other clients

5.3 Effect of Termination

Upon termination, your right to use our services will cease. We will provide reasonable assistance in transitioning your data and services, subject to payment of any outstanding fees and transition costs.

6. Warranties and Disclaimers

6.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. If we fail to meet this warranty, your sole remedy is for us to re-perform the deficient services at no additional cost.

6.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6.3 Third-Party Products

We may recommend or resell third-party products and services. Such products are subject to the terms and warranties of their respective providers. We make no warranties regarding third-party products.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OLIVETECH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8. Indemnification

You agree to indemnify, defend, and hold harmless OliveTech and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our services or your violation of these Terms.

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation shall survive termination of these Terms.

10. General Provisions

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any disputes arising out of these Terms shall be resolved through good faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Colorado in accordance with the rules of the American Arbitration Association.

10.3 Entire Agreement

These Terms, together with any service agreements and statements of work, constitute the entire agreement between you and OliveTech regarding our services.

10.4 Amendments

We may amend these Terms at any time by posting the revised Terms on our website. Your continued use of our services after such changes constitutes acceptance of the revised Terms.

10.5 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

11. Contact Information

If you have any questions about these Terms of Service, please contact us: